This Privacy Policy explains how bos14 collects, uses, stores, shares, and protects your personal data. We are committed to handling your information with care, transparency, and full respect for your privacy rights. Please read this document before using our platform.
Our Commitments
Six core commitments that define how we handle your personal data — every day, on every transaction.
All data transmitted between your device and bos14 is protected by 256-bit TLS 1.3 SSL encryption — the same standard used by major Indonesian banks including BCA and BRI.
bos14 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information belongs to you.
We collect only the data that is necessary to operate your account, process transactions, and comply with our regulatory obligations. Nothing more.
This policy tells you exactly what data we collect, why we collect it, how long we keep it, and who we share it with. No vague language, no hidden clauses.
You have the right to access, correct, delete, and restrict processing of your personal data at any time. We will respond to all data requests within 30 days.
Personal data is stored on encrypted, access-controlled servers. Access is restricted to authorized personnel only, with full audit logging of all data interactions.
In this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information that relates to an identified or identifiable natural person — including name, email address, phone number, IP address, payment details, and any other data that can be used to identify you directly or indirectly. |
| Processing | Any operation performed on personal data, including collection, storage, use, disclosure, transmission, deletion, or destruction. |
| Data Controller | The entity that determines the purposes and means of processing personal data — in this case, bos14 (https://bos14.cam). |
| Data Processor | Any third party that processes personal data on behalf of bos14 (e.g., payment processors, KYC verification providers, game content suppliers). |
| KTP | Kartu Tanda Penduduk — Indonesian National Identity Card, the primary identity document used for KYC verification on bos14. |
| KYC | Know Your Customer — the identity and age verification process required before full account access and withdrawals are granted. |
| You / Player / User | Any individual who accesses, browses, registers on, or otherwise uses the bos14 platform. |
bos14 (operating through https://bos14.cam) is the Data Controller responsible for your personal data collected through this platform. As Data Controller, bos14 determines the purposes for which and the means by which personal data is processed.
All data-related inquiries, access requests, and complaints should be directed to our support team (see Section 15). bos14 is committed to responding to all data-related requests within 30 calendar days of receipt.
When you register, verify your account, deposit or withdraw funds, or contact our support team, you provide us with data including:
When you access the bos14 platform, we automatically collect certain technical data, including:
We may receive personal data from third parties in the following circumstances:
bos14 processes your personal data only where a valid lawful basis exists. The bases we rely on are:
| Lawful Basis | When We Apply It |
|---|---|
| Contractual necessity | Processing required to perform our contract with you — account registration, processing deposits and withdrawals, settling bets, providing customer support. |
| Legal obligation | Processing required to comply with anti-money laundering (AML) regulations, KYC obligations, fraud prevention requirements, and any applicable gaming license conditions. |
| Legitimate interests | Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights. |
| Consent | Processing for marketing communications, optional cookies, and personalized promotions — only where you have given explicit, freely-given consent, which you may withdraw at any time. |
bos14 uses the personal data we collect for the following purposes:
bos14 shares personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
bos14 does not sell, rent, or otherwise commercialize your personal data to any third party for their own marketing or profiling purposes. This commitment is absolute and unconditional.
All third-party data processors engaged by bos14 are contractually required to: (a) process personal data only on our documented instructions; (b) implement appropriate technical and organizational security measures; and (c) not engage sub-processors without bos14's prior written consent.
bos14 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our standard retention periods are:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance, legal obligations |
| KYC identity documents | Duration of account + 5 years after closure | Regulatory KYC retention requirements |
| Financial transaction records | Duration of account + 7 years after closure | Financial record-keeping obligations |
| Game activity logs | Duration of account + 3 years after closure | Dispute resolution, responsible gaming |
| Support correspondence | 3 years from last interaction | Dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of lawful marketing basis |
| Technical/log data | 12 months | Security monitoring, fraud detection |
Upon expiry of the applicable retention period, data is securely deleted or anonymized so that it can no longer be linked to any individual.
bos14 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Cookies are small text files placed on your device by a website when you visit it. bos14 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and analyze usage patterns.
You can control non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features. Strictly necessary cookies cannot be disabled as they are required for the platform to operate securely.
bos14 respects and upholds your rights in relation to your personal data. The following rights are available to all registered players:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention obligations.
Request that we limit processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format for transfer elsewhere.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact our support team (see Section 15) with your request. We will respond within 30 calendar days. We may ask you to verify your identity before processing a data rights request to protect your privacy.
Exercising your data rights will not result in any penalty to your account or betting experience, except where the requested action (such as data deletion) is incompatible with continued account operation.
bos14 is strictly a platform for adults. The minimum age for registration and use of bos14 is 21 years of age. We do not knowingly collect or process personal data from individuals under the age of 21.
During KYC verification, we verify every player's date of birth against their submitted identity documents. Any account found to belong to a person under 21 will be immediately suspended, the personal data deleted, and any real-money balance returned to the registered payment method.
If you are a parent or guardian and believe a minor may have accessed bos14, please contact our support team immediately so we can investigate and take appropriate action without delay.
bos14 serves Indonesian players from infrastructure and third-party providers that may be located outside of Indonesia. When your personal data is transferred to countries that may not have the same level of data protection as Indonesia, bos14 ensures appropriate safeguards are in place, including:
bos14's game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — are internationally licensed and subject to contractual obligations regarding the personal data they handle on our behalf.
The bos14 platform may contain references to third-party services — such as game studios, payment processors, and sports data providers. This Privacy Policy applies only to bos14's own data practices. bos14 is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party services you interact with.
bos14 does not include external hyperlinks to third-party websites in its primary navigation or legal documentation. Any third-party integrations on the platform (such as live casino streams from Evolution Gaming) operate within the bos14 platform environment under the terms of our data processing agreements.
bos14 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When we make material changes, we will notify registered players via email to their registered address and display a prominent notice on the bos14 platform for at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document reflects the most recent revision. Your continued use of the bos14 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you disagree with any material change, you may close your account by contacting our support team before the effective date.
We recommend reviewing this page periodically, particularly if you use bos14 regularly. Previous versions of the Privacy Policy are available on request from our support team.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how bos14 handles your personal data, please reach out through any of the following channels:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or supervisory body in your jurisdiction. bos14 is committed to resolving all data complaints fairly and promptly.
For responsible gaming concerns, please visit our Responsible Gaming page. For general platform questions, see our FAQ.
Our support team is available 24/7. You can also explore our FAQ for quick answers, or review our full Terms & Conditions.
🔞 bos14 is strictly for adults aged 21 and over. Play responsibly.